What payment methods do you accept?

We accept all major debit/credit cards, UPI, and net banking.

Shipment

We generally procure and ship the items within the specified time, excluding public holidays and Sundays. Delivery timelines may vary by location but typically take 4–7 business days.

Customer Care Service

*Our customer care team is available Monday to Saturday, 9:30 AM to 6 PM (IST).

Contact Channels

You can reach us via email, phone or through our website’s contact form.

Email: carezindagi@gmail.com                        Mobile No.: 70870 26860

• Response Time: We aim to respond to all queries within 24–48 working hours.
  
  
• Respectful Communication: We’re here to help! We request all communication to be respectful and courteous.
  
  
• Issue Resolution: We’ll do our best to resolve any issues quickly, but some cases may take longer depending on the nature of the concern.
  
  
• Service Limitations: Our support team can assist with orders, returns, exchanges, payments, and general product queries.

Order Confirmation

Your order will be confirmed once the payment is successfully processed.

Damage

* Inspection: Please inspect your product as soon as you receive it.

*Damage on Arrival: If your product is damaged during shipping, please contact our customer care team within 48 hours with enough justification of the damaged item andpackaging.

*Replacement or Refund: Once we verify the damage, we’ll offer a replacement or refund based on your preference.

*Non-Returnable Items: Products that are used or damaged due to customer handling are not eligible for return.

Return

*Products are delivered on NON-RETURNABLE BASIS

* Return is allowed only in case of delivery of incorrect or damaged products.

Refund

*Refund of the delivered product is permitted where there is a damage issue or order cancellation by the Company.

*Refunds to bank accounts shall be processed within 7-8 business days (Subject to clearance in quality check).

*Refunds cannot be processed to third-party bank accounts. The name of the customer initiating the refund should match the name of the bank account holder.

*Cash Refunds are not allowed for COD orders.

*Refunds will only be initiated after we have physically received the returned shipment. Hence, Refunds will not be applicable in case a customer has self-shipped the item(s) and the package is lost in transit.

Cancellations

*Customers can request order cancellation within 4 hours of placing the order

*During the hours of 9:30 AM to 6:00 PM, Monday to Saturday

*Order Cancellation request, Call at 70870 26860 or email us at carezindagi@gmail.com

*Once the order is fulfilled, cancellation is not possible.

Secure Transactions

All payments are processed through secure and trusted gateways to ensure your data is safe.